Terms and Conditions
Calendra — Terms of Use & Conditions of Sale
Last updated: 10/09/2026
PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING INDIVIDUAL ARBITRATION AGREEMENT, A CLASS ACTION WAIVER AND A JURY TRIAL WAIVER (SECTIONS 19–22) THAT AFFECT HOW DISPUTES ARE RESOLVED. YOU MAY OPT OUT OF ARBITRATION AS EXPLAINED IN SECTION 22. BY USING OUR WEBSITE OR BUYING FROM US, YOU AGREE TO THESE TERMS.
1. Who We Are and Agreement to These Terms
These Terms and Conditions ("Terms") apply to your use of trycalendra.com and any related pages, checkouts and landing pages (the "Website"), and to any purchase of products or subscriptions (the "Products") from Calendra, a brand operated by DC ECOMM LLC, a Wyoming limited liability company ("Calendra," "we," "us" or "our").
By using the Website, creating an account, starting a subscription or placing an order, you confirm that:
- you are at least 18 years old;
- you are legally able to enter into a binding contract; and
- you accept these Terms in full.
If you do not agree, please do not use the Website or purchase our Products.
1.1 Electronic Acceptance
For some transactions we may ask you to confirm your agreement by checking a box or clicking a clearly labeled button. That action is your legally binding electronic signature.
1.2 Changes to These Terms
We may update these Terms from time to time. If we make a material change, we will let you know by email, a notice on your account or a banner on the Website. Continuing to use the Website after the updated Terms take effect means you accept them.
2. Use of the Website
We give you a limited, personal, non-transferable and revocable right to use the Website for your own non-commercial purposes. We may change, suspend or discontinue any part of the Website, limit access, or refuse service at any time. We are not responsible if the Website is temporarily unavailable.
3. Your Account
If you create an account, please keep your information accurate and up to date and keep your password confidential. Tell us right away at support@trycalendra.com if you believe someone has accessed your account without permission. We may suspend or close accounts that break these Terms.
4. Things You May Not Do
When using the Website, you agree not to:
- break any law or regulation;
- use bots, scrapers or other automated tools to access or copy the Website;
- interfere with the security or normal operation of the Website, or upload malicious code;
- act fraudulently, mislead others or pretend to be someone else;
- try to access systems or data you are not authorized to access;
- infringe anyone's intellectual property or privacy, or collect other users' personal information.
We may investigate suspected violations, take appropriate legal action and end your access without notice.
5. Intellectual Property
The Calendra name and logo, and all Website content — including text, images, graphics, designs and software — are owned by or licensed to DC ECOMM LLC. You may not copy, reproduce, distribute or modify any of it without our written permission, except as needed to use the Website for personal purposes.
6. Health Information and FDA Disclaimer
The statements on this Website have not been evaluated by the U.S. Food and Drug Administration. Calendra Products are dietary supplements and are not intended to diagnose, treat, cure or prevent any disease.
Everything on the Website — including product descriptions, educational content and customer stories — is for general information only and is not medical advice. Please talk to your doctor or another qualified healthcare professional before starting any supplement, especially if you are pregnant or nursing, take prescription medication, or have a medical condition. Individual results vary.
You use any information on the Website at your own risk. Calendra is not responsible for decisions you make based on Website content or on third-party materials shown on the Website.
7. Electronic Communications
By using the Website or placing an order, you agree to receive electronic messages from us, such as order and shipping confirmations, subscription reminders and customer service replies. Marketing emails are only sent if you opt in, and you can unsubscribe at any time using the link in the email. Electronic messages meet any legal requirement for written communication.
8. Privacy, Cookies and Tracking
Our Privacy Policy explains how we collect and use your information and forms part of these Terms. The Website uses cookies, pixels and similar technologies, provided by us and by third parties, to run the Website, measure performance, personalize your experience and support our advertising.
9. Orders, Pricing and Payment
9.1 Orders
Placing an order is an offer to buy. We may accept or decline any order, and may cancel an order in cases such as suspected fraud, a pricing or listing error, or lack of stock. If we cancel an order you have paid for, we will refund you. All prices are in U.S. dollars and may change without notice.
9.2 Payment
By giving us a payment method, you confirm that you are authorized to use it and that your payment details are correct. You authorize us to charge it for your order, any subscription renewals, shipping, applicable taxes and any other fees shown at checkout. If a payment is declined, we may hold or cancel the order.
Our payment processor may receive updated card details (for example, a new expiration date) from your card issuer and update your saved payment method. You can opt out of this by contacting your card issuer. If a payment is reversed, we may ask you to pay the amount owed by another method.
9.3 Payment Processors
Payments are handled by third-party providers, whose own terms and privacy policies apply. We are not responsible for errors made by payment processors.
10. Shipping and Delivery
We ship through third-party carriers to the destinations available at checkout. Please make sure your shipping address and phone number are correct — we are not responsible for delays or lost packages caused by incorrect details. If you need to change your address, email support@trycalendra.com as soon as possible; we cannot guarantee changes once an order has been processed.
Title and risk of loss pass to you when we hand your order to the carrier, unless the law requires otherwise. Delivery times are estimates, not guarantees. International customers are responsible for any customs duties, import taxes and fees charged by their country. See our Shipping Policy for details.
A carrier's delivery confirmation to the address you provided will be treated as proof of delivery, including when resolving chargebacks or non-delivery claims.
11. Returns, Refunds and Guarantee
Returns and refunds are covered by our Refund Policy, including our [X]-day money-back guarantee. Approved refunds are issued to the original payment method; the time it takes to appear depends on your bank. Except where our Refund Policy says otherwise, original shipping fees are not refundable.
12. Subscriptions and Automatic Renewal
12.1 How Subscriptions Work
We may offer a subscription option that ships your Products automatically at the interval you choose at checkout (every 30 days). By subscribing, you authorize us to charge your payment method automatically at that interval until you cancel.
12.2 What We Tell You Before You Subscribe
Before you complete a subscription purchase, we will clearly show you, next to the place where you agree:
- that your subscription renews automatically until you cancel;
- how often you will be charged and shipped (for example, every 30 days);
- the amount of each recurring charge, which depends on the bundle you choose — currently $33.74 every 30 days (1 bottle), $67.48 every 30 days (Buy 2, Get 1 Free – 3 bottles) or $101.22 every 30 days (Buy 3, Get 2 Free – 5 bottles), plus any applicable shipping and taxes shown at checkout;
- how to cancel, including a link to cancel online at trycalendra.com/account; and
- our contact details: Calendra, c/o DC ECOMM LLC, 30 N Gould St Ste R, Sheridan, WY 82801, support@trycalendra.com.
You will need to actively agree to the recurring charges (for example, by checking an unchecked box or clicking a clearly labeled button) before your order is placed. We never use pre-checked boxes to obtain this consent.
12.3 Renewal and Confirmation
UNLESS YOU CANCEL, YOUR SUBSCRIPTION WILL RENEW AUTOMATICALLY AT THE INTERVAL YOU CHOSE AND AT THE PRICE THEN IN EFFECT. IF THE PRICE CHANGES, WE WILL NOTIFY YOU IN ADVANCE AS REQUIRED BY LAW.
After you subscribe, we will email you a confirmation that includes the renewal terms, the amount and frequency of charges, how to cancel and a link to cancel online. If you do not receive it within 24 hours, please contact support@trycalendra.com.
12.4 How to Cancel
You can cancel at any time, using either of these methods. To avoid being charged for your next shipment, please cancel at least 24 hours before your next billing date.
- Online: log in at trycalendra.com/account and follow the cancellation steps. No phone call needed.
- Email: write to support@trycalendra.com. We will confirm your cancellation within one business day.
We will never require you to call us, talk to an agent or go through extra steps to cancel. Once cancelled, you will receive a confirmation email and no further charges or shipments will be made.
12.5 Failed Payments
If a renewal payment fails, we may retry the charge, ask you for updated payment details and pause shipments until payment goes through.
12.6 California Residents
If you live in California, the following also applies under California's Automatic Renewal Law (Bus. & Prof. Code § 17600 et seq.):
- Your subscription renews at the interval you selected at the then-current price until you cancel.
- You can cancel at any time online at trycalendra.com/account or by emailing support@trycalendra.com.
- If we did not give you the required disclosures before you subscribed, we will refund any charges you did not authorize — just contact us.
- You may also contact the California Department of Consumer Affairs, Consumer Information Division, 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834, (800) 952-5210.
13. Text Message Program
If you join our text message program, you agree to receive recurring automated marketing and transactional texts from Calendra at the number you provide. Joining is never required to make a purchase. Message frequency varies and message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for help. Carriers are not responsible for delayed or undelivered messages.
14. Reviews and Content You Share
If you send us or post reviews, photos, comments or other content ("User Content"), you give Calendra a worldwide, royalty-free, perpetual license to use, reproduce, edit, display and share it for business and marketing purposes. You confirm that the content is yours, that it is honest and reflects your real experience, and that it does not violate anyone else's rights. We may remove any User Content at our discretion. We may disclose information when required by law or a valid legal request.
15. Disclaimer of Warranties
THE WEBSITE, PRODUCTS AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, CALENDRA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY PRODUCT WILL PRODUCE A PARTICULAR RESULT FOR YOU.
16. Limitation of Liability
TO THE FULLEST EXTENT ALLOWED BY LAW, CALENDRA, DC ECOMM LLC AND THEIR OWNERS, EMPLOYEES, AGENTS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR GOODWILL, ARISING FROM THESE TERMS, THE WEBSITE OR ANY PURCHASE OR SUBSCRIPTION, WHATEVER THE LEGAL THEORY.
OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT BE MORE THAN THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) US $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
17. Indemnification
You agree to defend and hold harmless Calendra, DC ECOMM LLC and their owners, employees, agents and service providers from any claims, losses and costs (including reasonable attorneys' fees) resulting from your breach of these Terms, your misuse of the Website or Products, or your violation of any law or third-party right.
18. Time Limit for Claims
TO THE EXTENT ALLOWED BY LAW, ANY CLAIM RELATING TO THESE TERMS, THE WEBSITE OR THE PRODUCTS MUST BE FILED WITHIN ONE (1) YEAR AFTER IT ARISES, OR IT IS PERMANENTLY BARRED.
19. Dispute Resolution and Binding Arbitration
Please read this section carefully — it affects your right to go to court.
19.1 Try to Resolve It With Us First
Most issues can be solved quickly by emailing support@trycalendra.com. Before starting arbitration, the party with the dispute must send a written notice describing the issue and the remedy requested. Notices to us should be mailed to: Calendra, c/o DC ECOMM LLC, Attn: Legal, 30 N Gould St Ste R, Sheridan, WY 82801. Both parties will try in good faith to resolve the dispute for 30 days before starting arbitration.
19.2 Agreement to Arbitrate
If we cannot resolve it, you and Calendra agree that any dispute relating to these Terms, the Website, the Products, subscriptions or our marketing will be resolved by final and binding arbitration on an individual basis, under the Federal Arbitration Act. The arbitrator decides questions about the scope and enforceability of this agreement.
19.3 How Arbitration Works
Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, before one neutral arbitrator. Fees are allocated under those rules, and where required, we will pay arbitration costs above what you would pay to file in court. The arbitrator may award the same individual remedies a court could, but may not award relief on a class or representative basis.
19.4 Exceptions
Either party may bring an individual claim in small claims court. Either party may also go to court to protect intellectual property or to stop fraud or misuse of the Website. Where the law does not allow a claim for public injunctive relief to be waived, that claim may be brought in court.
20. Class Action Waiver
YOU AND CALENDRA AGREE THAT CLAIMS MAY ONLY BE BROUGHT INDIVIDUALLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING.
21. Jury Trial Waiver
IF A DISPUTE IS HEARD IN COURT, YOU AND CALENDRA WAIVE ANY RIGHT TO A JURY TRIAL, TO THE EXTENT ALLOWED BY LAW.
22. Your Right to Opt Out of Arbitration
You may opt out of the arbitration agreement within 30 days after you first accept these Terms by mailing a written notice to Calendra, c/o DC ECOMM LLC, Attn: Legal, 30 N Gould St Ste R, Sheridan, WY 82801. Include your name, address, email and a clear statement that you wish to opt out. Opting out does not affect any other part of these Terms.
23. Governing Law
Except where Section 19 provides otherwise, these Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules.
24. Events Beyond Our Control
We are not responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, public health emergencies, supply chain or carrier disruptions, government action, internet or payment system outages.
25. Third-Party Links
The Website may link to other websites. We do not control and are not responsible for their content or practices; please review their own terms and policies.
26. Copyright Complaints
If you believe content on the Website infringes your copyright, email support@trycalendra.com with: a description of the copyrighted work; where the material appears on the Website; your contact details; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner.
27. General Terms
- Assignment: You may not transfer your rights under these Terms without our written consent. We may transfer them, for example as part of a merger or sale of the business.
- No waiver: If we do not enforce a provision, that does not mean we give up the right to enforce it later.
- Severability: If any part of these Terms is found unenforceable, the rest remains in effect.
- Termination: We may suspend or end your access for violations. Sections that by their nature should continue (such as intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution and payment obligations) survive.
- Entire agreement: These Terms, together with our Privacy Policy, Refund Policy and Shipping Policy, are the complete agreement between you and Calendra.
28. Contact Us
Calendra
c/o DC ECOMM LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@trycalendra.com